Job Description:
We are looking for someone to handle customer queries across email, WhatsApp, and social media.
Responsibilities:
Respond to customer enquiries
Handle order updates and tracking
Assist with returns and complaints
Maintain a professional tone at all times
Requirements:
Good English (simple and clear)
Friendly but professional
Fast response times
Experience with customer service
Bonus:
Experience with Shopify or order systems
Experience with tools like Zoho, Freshdesk, etc.