Terms of service

Wholesaler 101 (Pty) Ltd

Terms of Service

OVERVIEW

Welcome to Wholesaler 101 (Pty) Ltd. The terms “we”, “us” and “our” refer to Wholesaler 101 (Pty) Ltd. We operate this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use our Services.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you confirm that you are of legal age in South Africa or have consent from a legal guardian.

You agree to provide accurate, current and complete information when placing orders or creating an account. You are responsible for maintaining the confidentiality of your account and for all activities under your account.

Accounts may not be transferred, sold, or shared without our written consent.

SECTION 2 - OUR PRODUCTS

We strive to provide accurate product descriptions. However, product images and descriptions are for illustrative purposes only.

Actual products may vary in appearance, colour, packaging, specifications, or branding depending on supplier batches, availability, and device display settings.

We do not guarantee that products will be identical to images displayed or that they will meet all individual expectations.

All product descriptions are subject to change without notice. We reserve the right to discontinue any product or limit quantities at any time.

Certain products may be fulfilled by third-party suppliers. As a result, delivery times, packaging, and product branding may vary. By placing an order, you acknowledge and accept this.

SECTION 3 - ORDERS

Placing an order constitutes an offer to purchase.

We reserve the right to accept, refuse, limit, or cancel any order at our discretion, including where:

  • Products are unavailable
  • Pricing errors occur
  • Fraud or misuse is suspected
  • Orders appear intended for resale without approval

Orders are only confirmed once payment has been received and processed.

All orders are subject to stock availability. If an item becomes unavailable, we may cancel the order and issue a full refund.

Once an order has been processed, cancellation may not be possible.

Your purchases are subject to our Refund Policy and applicable South African consumer law.

SECTION 4 - PRICES AND BILLING

Prices are subject to change without notice. The price charged is the price at the time of order confirmation.

Prices may exclude delivery fees, duties, or additional charges unless stated otherwise.

We reserve the right to correct any pricing errors. If an error occurs, we may cancel the order and issue a full refund.

You agree to provide accurate billing and payment information and authorise us to charge the provided payment method.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by couriers, suppliers, customs, or events beyond our control.

Risk in the goods remains with us until delivery has been completed to your specified address.

Certain products may be shipped directly from suppliers and may arrive separately.

SECTION 6 - INTELLECTUAL PROPERTY

All content on our website, including text, images, branding and design, is owned by or licensed to Wholesaler 101 (Pty) Ltd and is protected by applicable intellectual property laws.

You may not use, reproduce, or distribute any content without our written permission.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools. These are provided “as is” without warranties or guarantees.

We are not responsible for any issues arising from the use of such tools.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for their content, policies, or actions.

Use of third-party services is at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify, but all transactions are between you and Wholesaler 101 (Pty) Ltd.

Shopify is not responsible for any products, orders, or transactions made through our store.

SECTION 10 - PRIVACY POLICY

Your personal information is handled in accordance with our Privacy Policy.

By using our Services, you consent to the collection and use of your information as described.

SECTION 11 - FEEDBACK

Any feedback submitted to us may be used freely without compensation.

You confirm that your feedback does not violate any third-party rights.

SECTION 12 - ERRORS AND OMISSIONS

We reserve the right to correct any errors or inaccuracies and to cancel orders affected by such errors.

SECTION 13 - PROHIBITED USES

You may not use our Services for unlawful or harmful activities.

We reserve the right to suspend or terminate accounts for misuse, fraud, excessive returns, or abuse of our policies.

SECTION 14 - TERMINATION

We may terminate your access to our Services at any time for violations of these Terms.

SECTION 15 - DISCLAIMER OF WARRANTIES

To the extent permitted by law, our Services are provided “as is”.

Nothing in this section limits your rights under South African consumer law.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, we are not liable for indirect or consequential damages.

This does not limit your rights under the Consumer Protection Act.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold us harmless from any claims arising from your misuse of our Services.

SECTION 18 - SEVERABILITY

If any part of these Terms is found invalid, the remaining provisions remain enforceable.

SECTION 19 - ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Wholesaler 101 (Pty) Ltd.

SECTION 20 - ASSIGNMENT

You may not transfer your rights under these Terms without our consent.

SECTION 21 - GOVERNING LAW

These Terms are governed by the laws of the Republic of South Africa.

Nothing in these Terms limits your rights under the Consumer Protection Act.

SECTION 22 - CHANGES TO TERMS

We may update these Terms at any time. Continued use of our Services means you accept the updated Terms.

SECTION 23 - FORCE MAJEURE

We are not liable for delays or failures caused by events beyond our control, including supplier issues, courier delays, or natural events.

SECTION 24 - CONTACT INFORMATION

Email: help@wholesaler101.co.za
Company: Wholesaler 101 (Pty) Ltd